Privacy Policy

OVERVIEW

Julie Michaud Beauty (“Julie Michaud,” “we,” “us,” or “our”) is committed to protecting your privacy. We understand your concerns about how your information is used and shared, and we appreciate your trust that we will handle it carefully and responsibly.

We provide permanent cosmetics, 3D areola restoration, scar revision, and PMU removal services, and we also offer training to students, across our Wellesley, Boston, and Peabody locations. This Privacy Policy explains what information we collect, how we collect it, how we use it, who we may share it with, and the choices you have. This Privacy Policy forms part of the Julie Michaud Website Terms of Use. By accessing and using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

WHAT INFORMATION DO WE COLLECT?

We may collect identifying information from or about you when you use our website or submit information through it (“Collected Information”). For example:

• Name and contact details, such as email, phone, and mailing address

• Information submitted through inquiries, booking requests, consultation forms, or training enrollment

• Employment-related details if you apply for a position

• Health or service-related information you choose to share in connection with paramedical services such as 3D areola restoration or scar revision

We may also retain communications between you and us, including emails, text messages, or other correspondence.

We may use tools such as Google Analytics Demographics and Interest Reporting to better understand our audience (for example, age range, gender, and interests). This information is not used to personally identify you. You can opt out at tools.google.com/dlpage/gaoptout.

Like most websites, we may collect technical data such as your IP address, the pages you visit, the time spent on the site, and your device and browser information. This helps us improve the site, monitor performance, and enhance the user experience. We may also use cookies to recognize returning visitors. You can disable cookies in your browser at any time.

We do not knowingly collect personal information from children under 18.

HOW DO WE USE THE INFORMATION?

We use your information to:

• Respond to inquiries and provide requested services

• Communicate with clients and students about appointments, scheduling, confirmations, and follow-up care

• Improve our website, content, and offerings

• Customize your experience

• Send updates or relevant communications you have requested

• Ensure system functionality and security

• Fulfill legitimate business purposes

SMS / Text Messaging

SMS Communication

Julie Michaud Beauty may use SMS text messaging to communicate with clients and students who provide specific consent. If consent is provided, we may send text messages for the following purposes:

• Appointment reminders and scheduling updates

• Booking and consultation confirmations

• Follow-up and aftercare communication related to the services we provide

• General client and student communication

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Any marketing communications we offer are handled separately through our business communications platform and are not sent through this SMS consent.

SMS Consent

Julie Michaud Beauty obtains consent prior to sending SMS messages and uses text messaging only for approved, opt-in communications.

SMS Frequency

Message frequency varies based on client and student needs. All messages are sent from a verified, registered business number for Julie Michaud Beauty and clearly identify the sender. Each message includes opt-out instructions and the disclaimer that Message and Data Rates may apply.

SMS Opt-Out and Help

Clients and students may opt out of SMS messaging from Julie Michaud Beauty at any time. To opt out, reply STOP to any SMS message. After opting out, you will no longer receive SMS messages from us unless you re-enroll and provide new explicit consent.

For help, reply HELP to any message. You may also contact us by phone at (617) 362-5247 or by email at [email protected] for additional assistance.

WHO DO WE SHARE INFORMATION WITH?

We may share your information:

• With trusted service providers and partners who help us deliver our services

• With affiliates or contractors as needed to operate our business

• In aggregated, non-identifiable formats for reporting and analytics

• When required by law, such as court orders or other legal obligations

• To protect rights, prevent fraud, or ensure safety

In the event of a business transfer, such as a merger or acquisition, your information may be included as part of the transferred assets. We do not sell your personal information.

YOUR CHOICES

You control what information you share with us. When interacting with our site or contacting us, you can choose what information to provide, whether to receive communications, and your preferred method of contact. Please only share information you feel is necessary.

HOW WE PROTECT YOUR INFORMATION

Julie Michaud Beauty takes reasonable measures to protect your information. However, no system is completely secure. By using the site, you acknowledge that data transmission may not be fully secure, and you agree to notify us of any suspected security issues.

LINKED SITES

Our site may include links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time due to legal, operational, or service changes. When we do, we will post the updated policy on our site and revise the effective date above.

CONTACT INFORMATION

f you have questions about this Privacy Policy, please contact us:

Julie Michaud Beauty

Email: [email protected]

Phone: (617) 362-5247

Locations: Wellesley, Boston, and Peabody, MA

ACKNOWLEDGEMENT

By using the site, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the Julie Michaud Website Terms of Use.